MJ Tian Sdn. Bhd. (“MJ Tian”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website “mjtian.com”, contact us, request a quotation, place an order, or interact with our services.

By accessing or using our website, you consent to the collection and use of your personal data as described in this Policy.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, company name, email address, phone number, mailing address, and job title.
• Business Information: Company registration details, business type, industry, and purchase history.
• Technical Information: IP address, browser type, device information, cookies, and website usage data (such as pages visited and time spent).
• Inquiry & Order Information: Details of product inquiries, quotations, orders, payments, and delivery preferences.
• Other Information: Any additional data you voluntarily provide when filling out forms, subscribing to newsletters, or communicating with us.

We do not intentionally collect sensitive personal data (as defined under the PDPA) unless it is necessary and with your explicit consent.

2. How We Collect Your Personal Data

We collect your personal data when you:

• Visit or browse our website
• Fill out contact, inquiry, or registration forms
• Request a quotation or place an order
• Communicate with us via email, phone, WhatsApp, or other channels
• Subscribe to our newsletter or updates
• Participate in promotions, surveys, or events

We may also collect data automatically through cookies and similar technologies.

3. Purposes of Processing Your Personal Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide quotations
• To process orders, deliveries, and payments
• To manage our business relationship with you and your company
• To improve our website, products, and services
• To send you relevant product updates, promotions, or market information (you may unsubscribe at any time)
• To comply with legal and regulatory obligations
• For internal administrative, auditing, and record-keeping purposes
• Any other purpose directly related to the above or for which you have given consent

4. Disclosure of Your Personal Data

We may disclose your personal data to:

• Our subsidiaries, affiliates, or related companies
• Third-party service providers (such as logistics partners, payment processors, IT service providers, and cloud storage providers) who assist us in operating our business
• Professional advisers (lawyers, accountants, auditors)
• Government authorities or regulatory bodies when required by law

All third parties are contractually required to protect your personal data and use it only for the purposes we specify.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the website.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Once it is no longer needed, we will securely delete or anonymize your data.

8. Your Rights Under the PDPA

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete personal data
• Withdraw your consent (subject to any legal restrictions)
• Request us to stop processing your personal data for direct marketing purposes

To exercise any of these rights, please contact us using the details below. We may charge a reasonable fee for data access requests.

9. Cross-Border Transfers

If we transfer your personal data outside Malaysia, we will ensure that appropriate safeguards are in place to protect your data in accordance with the PDPA.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

MJ Tian Sdn. Bhd. Email: main@mjtian.com 

We will respond to your request as soon as reasonably possible